Privacy Policy

1. Introduction ·

Welcome to tk77. We operate tk77.vin as an online platform offering cricket betting, live casino, slots, and crash games for players in Bangladesh. This Privacy Policy explains in clear, plain English how we collect, use, store, share, and protect information about you when you access or use our website and services.

By accessing tk77 and creating an account, you confirm that you are aged 21 or above, that you have read and understood this Privacy Policy, and that you consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, please refrain from using our platform.

This policy applies to all visitors, registered users, and customers of tk77. It covers information collected through our website, mobile-optimised site, customer support channels, and payment processing interactions. We take your privacy seriously and handle all data in compliance with the principles of fair and transparent processing.

2. Information We Collect

When you register, deposit funds, place bets, or contact our support team, tk77 may collect the following categories of personal information:

• Identity information: full name, date of birth, gender, and national ID or passport details provided for account verification.
• Contact information: email address, mobile phone number (including bKash, Nagad, or Rocket registered numbers), and city or region of residence within Bangladesh.
• Financial information: transaction amounts in BDT, payment method references (e.g. bKash wallet number), deposit and withdrawal history, and account balance records. We do not store full card numbers.
• Technical information: IP address, device type, operating system, browser version, session identifiers, and referring URLs collected automatically when you visit tk77.
• Usage and gaming data: pages visited, games played, betting patterns, session duration, click-through behaviour, and in-game events.
• Communications: messages, emails, or chat records you send to our support team, including any supporting documents you voluntarily attach.

We collect only the minimum information necessary to provide a safe, compliant, and high-quality service. You are not obligated to provide optional information, but doing so may improve your experience and speed up account verification.

3. How We Use Your Information

tk77 uses your personal data solely for lawful, specified, and transparent purposes directly related to the operation of our platform and the delivery of our services to users in Bangladesh. Specifically, we use your information to:

• Create and manage your tk77 account, verify your identity, and process your deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Deliver and personalise our cricket betting, live casino, slots, and crash game services to match your preferences and regional interests.
• Detect, prevent, and investigate fraudulent transactions, money laundering, underage gambling, and other activities that violate our Terms and Conditions.
• Send you important service notifications, account alerts, and — where you have opted in — promotional communications about bonuses, tournaments, and BPL or IPL match-day offers.
• Provide responsible gaming support, including enforcing self-exclusion requests, monitoring gambling patterns for signs of problem gambling, and applying deposit or session time limits.
• Analyse aggregated, anonymised usage data to improve our platform performance, user interface design, game selection, and customer support quality.

4. Cookies and Tracking Technologies

tk77 uses cookies — small text files stored on your device — and similar tracking technologies (such as web beacons and local storage) to recognise returning visitors, remember your preferences, authenticate your session, and measure site performance. The table below summarises the main cookie types we use:

You may control cookie preferences via your browser settings. Disabling strictly necessary cookies may impair your ability to log in or complete transactions.

We do not use advertising or targeting cookies. tk77 does not participate in cross-site behavioural advertising networks, and we do not share cookie-derived data with ad platforms.

5. Disclosure of Your Information

tk77 does not sell your personal information. We may, however, share limited and necessary data with the following categories of third parties, strictly for the purposes outlined in this policy:

• Payment processors and mobile financial service partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported gateways) to authorise and settle transactions in BDT.
• Identity verification and Know Your Customer (KYC) service providers engaged to confirm user age and identity in compliance with responsible gaming obligations.
• Game platform and software providers whose games are accessed through tk77, to the extent data sharing is technically required to deliver gameplay (e.g. session tokens, bet records).
• Law enforcement, regulatory bodies, or courts where we are legally required or compelled to disclose information to investigate fraud, money laundering, or unlawful activity.

Any third-party service provider engaged by tk77 is bound by contractual confidentiality obligations and is permitted to use your data only for the specific purpose for which it was shared. We do not allow third parties to use your personal data for their own independent marketing or commercial purposes.

6. Data Retention

tk77 retains your personal data only for as long as it is necessary to fulfil the purposes described in this policy, including providing our services, maintaining accurate financial records, complying with legal obligations, and resolving disputes. When you close your account, we will retain certain records (such as transaction history and identity documents) for a minimum retention period required by applicable financial and anti-money-laundering regulations before securely deleting or anonymising them.

Data that is no longer required is securely disposed of using methods appropriate to its sensitivity level, including secure deletion from our servers and destruction of any physical records. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for statistical and platform improvement purposes.

7. Your Rights Over Your Personal Data

tk77 respects your right to control your personal information. Subject to applicable law and reasonable verification of your identity, you have the following rights regarding your data held by us:

• Right of access: request a copy of the personal data tk77 holds about you, including the categories of data, purposes of processing, and any third parties with whom it has been shared.
• Right of rectification: ask us to correct any inaccurate or incomplete personal data we hold about you without undue delay.
• Right of erasure: request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to restrict processing: ask us to pause or limit the processing of your data in certain circumstances, such as while a rectification request is being resolved.
• Right to withdraw consent: where processing is based on your consent (e.g. marketing communications), withdraw that consent at any time by contacting us or using the unsubscribe link in our emails.

To exercise any of these rights, contact our support team at [email protected] with the subject line 'Data Rights Request'. We will acknowledge your request within 5 business days and respond fully within 30 days. We may need to verify your identity before processing your request to protect against unauthorised access.

8. Data Security

tk77 implements a range of technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, restricted employee access controls, regular security assessments, and secure storage infrastructure for data at rest.

While we take all reasonable steps to keep your data secure, no internet-based platform can guarantee absolute security. You are responsible for keeping your tk77 account credentials — including your username and password — confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.

9. Third-Party Links and Services

Our platform may reference the names of external game providers, payment services, or sports leagues. tk77.vin does not contain outbound hyperlinks to external websites. However, third-party services integrated into our platform (such as game engines or payment gateways) operate under their own independent privacy policies. tk77 is not responsible for the data practices of any third-party service provider. We encourage you to review the privacy policy of any third-party service you interact with independently.

10. Children's Privacy and the 21+ Rule

tk77 is an adults-only platform. Our services are strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect, solicit, or retain personal information from any person under the age of 21. If we discover or are notified that we have collected data from a person under 21, we will immediately suspend that account, delete the associated personal data, and reverse any financial transactions where possible. If you believe a minor has accessed or registered on tk77, please contact us immediately at [email protected] so we can take prompt action.

11. Changes to This Privacy Policy

tk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered email address or via a prominent notice on the tk77 platform.

Your continued use of tk77 following the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically so you are always informed about how we handle your personal data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way tk77 handles your personal data, our team is available to assist you. Please reach out in writing to our dedicated support address.

Email: [email protected] — Please include your registered username and the nature of your enquiry so we can direct your message to the correct team and respond as promptly as possible.